What are the differences between the Budget, Standard and Premium packages?
Each package determines the award amount for designers, and higher awards will mean you get more designs from which to choose.
What is a Custom package?
With custom package you decide yourself what the price is of your contest. You do have to respect the minimum price.
How do I create and launch a contest?
Click the red "Get Started Now" button found on the homepage and follow the steps.
How much does it cost to run a contest?
You set the amount you wish to pay. The minimum award is listed below, however the more you offer, the more designs you will receive.
- Logo designs starting at 195 USD
- Stationery designs starting at 155 USD
- Logo and Stationery designs starting at 265 USD
- Button/Icon designs starting at 100 USD
- Landing Page designs starting at 395 USD
- Small Website designs starting at 595 USD
- Wordpress designs starting at 395 USD
- Banner Ads designs starting at 100 USD
- Email / Newsletter designs starting at 140 USD
- T-Shirt designs starting at 100 USD
- Flyer / Brochure designs starting at 155 USD
- Business card designs starting at 100 USD
- Packaging design starting at 155 USD
- Brand naming starting 195 USD
How many designers will submit designs for my contest?
Response rates vary, but typically around 20-30 designers will respond to your contest. In general, the greater the prize money, the greater the number of contest submissions received.
Will the designers provide me with custom designs that meet my business requirements?
Yes. Designers will provide designs that match your requirements as outlined in your design brief.
What if I like a design but it needs some adjustments to make it perfect?
You are fully in control of the design process. Once you review the designs, you can provide individual or collective feedback to ensure you get the design you want. However, once the contest has ended and a winning design is selected, no further adjustments can be made by the designer unless you come to some agreement beforehand.
What if I don't like any of the designs?
Choosa offers a 100% Money Back Guarantee if you are not completely satisfied. Simply let us know and we'll provide you with a refund.
How do I post comments on my contest designs?
Navigate to your contest’s Gallery, roll over the “thumbs up” and click on the desired rating. Click on the image to leave a more specific comment.
Can I modify my contest's details after it has been launched?
Yes, you can modify your Creative Brief within 24 hours of activation, but we do recommend that you update designers on any contest modifications by posting a comment on the Discussion board. If you need to modify/add information after the first 24 hours, please send an email to firstname.lastname@example.org
How do I award a design?
Navigate to your contest’s Gallery, click on the design you like and click “Award Design” (note, this option will only appear after the contest has ended). The designer will receive a notification that their design was awarded and will then be required to upload the original design files in the specified format. Once the original has been uploaded, you will be asked to download and confirm the files so Choosa can start the payment transaction.
Can I award a winner before the scheduled contest end date?
No. The option to select a winner only appears on contest designs once they have ended.
Can I award more than one winner?
No. The contest prize money must be awarded to a single winner. If you then wish to buy other proposals you like, you can negotiate with the designer directly (Choosa will not take part in that arrangement).
How long do I have to select a winner once the contest closes?
14 days for a Guaranteed contest. 30 days for a Non-guaranteed contest.
What happens if I don’t select a winner within the allotted time?
If you fail to select a winning design within the allotted time, design staff at Choosa will pick a winning design based on your original feedback. If no feedback is provided during the course of the contest then a decision will be made based on standard design principles and the aesthetic preferences of the Choosa design team.
Can I extend my contest due date?
You can request a contract extension for a fair reason with at least 48 hours notice of contest end by emailing Choosa support. You must then notify all participants by posting a comment on the contest’s Discussion Board.
If I abandon a contest, will a refund be issued?
If you have launched a Non-Guaranteed contest, you have 30 calendar days to request a full refund (minus 10% of administrative fees) if you are not satisfied with the contest results. If you fail to select a winning design within 30 days, design staff at Choosa will pick a winning design based on your original feedback. If no feedback is provided during the course of the contest then a decision will be made based on standard design principles and the aesthetic preferences of the Choosa design team.
If you opt for a Guaranteed contest and fail to select a winning design within 14 calendar days, design staff at Choosa will pick a winning design.
Who holds the copyright on the individual designs?
Once the winning designer receives the prize money, the copyright for the design will automatically be transferred to the contest holder, who then owns all rights to the final design.
How do I send a message to all designers participating in my contest?
To communicate with all designers at once simply post a comment on the Discussion board found in your admin panel.
Can I invite designers to my contest?
Yes and we encourage you to do so. We recommend that you review the designer profiles found under ¨Top Designers¨. You can then contact a designer by clicking on the “Send Message” link under their profile picture on their profile page.
What if I don’t see a category for a contest I want to run?
We have tried to cover all of the products that you may want to get designed but if we have missed one then simply send an email to email@example.com
and we’ll help you to get started.
How do I pay for my contest?
Choosa’s payment system is powered by Global Collect. We accept the following payment methods:
1. Visa, MasterCard, American Express or JCB
2. Direct Debit: Ideal (The Netherlands), Giropay (Germany), eps Online-Uvberweisung (Austria), eCard (Poland)
4. Banking ballot: Pago Facil (Argentina), Boleto Bancario (Brasil), Santander Cash (Chile)
5. Bank Transfer to a local bank account per country
How does the Money Back Guarantee work?
If you have opted for a “Non-Guaranteed” contest and you are not satisfied with the design contest results and decide not to award a winner, you can request a refund by emailing firstname.lastname@example.org
. Your contest prize amount (minus 10% of administrative fees) will then be refunded through the same method used to fund your contest. Note that you must exercise your right to a refund in a non-guaranteed contest within 30 calendar days, or your right to a refund will expire.
Will I receive a receipt for my tax records?
As a contest holder you can download a printable invoice by going to “My Contests” and clicking on the “Details” tab.